FAQ
FAQ
Common questions about international moving and logistics.
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Questions grouped by the stage of moving preparation.
Preparation time depends on your departure date, local move-in date, and whether you use ocean or air freight. Ocean freight often needs more time for packing, loading, sailing, and customs, while air freight is usually shorter. An accurate timeline is confirmed after we review volume, sailing schedules, and destination conditions. Starting a consultation once departure dates are taking shape helps with scheduling.
An on-site survey helps us understand volume and packing difficulty more accurately. For student or small shipments, or when a destination address is not yet fixed, we can first outline the scope from photos, video, and an inventory list. Final cost and packing method may be adjusted after the goods are confirmed.
Yes. If the departure timing and destination country and city are known, we can first outline the transport method and preparation sequence. If the local address is confirmed later, we can also review storage timing.
Ocean freight is usually reviewed for bulky household goods such as furniture and appliances. It is often more economical, but loading, sailing, and customs after arrival take time. Air freight suits tighter timelines or smaller cargo, but cost can rise with weight and volume. We recommend a method after reviewing volume, budget, and required timing.
Many items in an international move need professional packing for transport and customs. Furniture, electronics, and fragile items are commonly packed on site. Clothing and small household goods are easier to handle if you pre-sort them. Packing scope is explained during consultation based on the type of move and the goods.
Yes. Clothing, books, and daily items without furniture are often moved by LCL ocean freight or air freight. Share carton count, weight, and required timing and we will outline the options. Small shipments follow loading or air schedules, so a specific arrival date is not guaranteed.
Yes. Exhibition pieces, performance equipment, and time-sensitive documents or samples may need different packing and shipping methods from household goods. Share the type, size, and required timing and we will outline a suitable method. Details are also on the relevant service pages.
Cargo insurance coverage can vary with cargo type, transport method, and declared value. During consultation we explain how to review insurance based on the inventory. Limits and exclusions depend on the actual policy. Please mention high-risk items in advance together with packing needs.
A passport, stay or work documents, an inventory list (packing list), and transport documents are commonly needed. Exact requirements can change with the destination country, immigration status, cargo type, and local rules at arrival. The coordinator confirms the list during consultation, and the latest rules should be rechecked before proceeding.
Food, medicines, alcohol, plants, and some electronics or batteries may be restricted or need extra permission. Results depend on the item, quantity, and packing, so we cannot confirm in advance. Once your list is ready, share it and we will outline common cautions.
Yes. We consult on return moving that connects origin packing, international transport, Korean customs, and home delivery. Origin packing and export, and Korean customs, each follow the relevant rules. Service coverage and schedules are confirmed after consultation.
If you cannot find what you need, share your moving dates and shipment size. We will advise based on your situation.
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